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How bro108 Handles Your Personal Information

Your account data at bro108 — including wallet details for DANA, OVO, and GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA, OVO, GoPay Wallet PrivacyYour Right to Access DataCookie and Tracking NoticeContact Us to Update Records
bro108 How bro108 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency are the two pillars of how bro108 manages account data. We use SSL encryption across all account and payment pages, so the data moving between your device and our servers — including OTP steps during login — stays protected in transit. Cookie settings, retention rules, and your right to request changes are all spelled out below.

Account Security

Login flows use OTP verification tied to your registered phone number. Session tokens expire automatically after inactivity, reducing exposure if your device is shared or lost.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how account pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention Rules

Active account data is held while your account is open. Once an account is closed, personal data is removed or anonymised unless financial record-keeping requirements in applicable law say otherwise.

Requesting Changes

To correct inaccurate data or ask us to delete your record, contact support via live chat or email. We verify identity before acting on any request to prevent unauthorised data changes.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete personal data we hold about your bro108 account, our support team handles privacy requests directly. Responses to data access requests are processed in the order they are received. We aim to acknowledge your request within a reasonable timeframe and resolve it as quickly as the verification process allows.

Team online

Live Chat

Use the live chat widget in your account dashboard to raise a privacy request. Our team will log it and reply through the same channel once your identity is confirmed.

Email Support

Send your data access or deletion request by email with your registered account details. Include the e-wallet reference — DANA, OVO, or GoPay — linked to your account for faster verification.

Account Settings

Some data preferences, including marketing communication opt-outs, can be adjusted directly inside your account settings without contacting support. Changes take effect on your next session.

Common Questions About Your Data at bro108

These questions cover the data rights and account privacy topics we hear most often. If your question is not listed here, our support team can address it through live chat or email.

We collect your name, email, phone number, and the e-wallet identifier — DANA, OVO, or GoPay — you use for transactions. Device and session data is also logged automatically for security purposes.

We share data only with payment processors required to complete your transaction — for example, routing a GoPay deposit. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity first, then provide a summary of the data we hold on your account.

Yes. Submit a deletion request through live chat or email. We act on it after identity verification. Some transaction records may be retained where financial regulations require it.

Personal data is kept while your account is active. After closure, data is removed or anonymised unless applicable financial record-keeping rules in your eligible region require a longer retention period.

Session cookies keep you logged in during your visit. Analytics cookies help us improve account page flow. Both can be managed in your browser settings; turning off session cookies may affect login behaviour.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.